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PRC, one of the nation’s leading providers for outsourced customer management, has chosen to locate its newest contact center in Palatka, FL. With this location, PRC will create 430 new jobs and make an initial capital investment of $4.2 million in the renovation of an existing 43,000 square foot facility, and the purchase of business equipment. PRC is an operating business of IAC/InterActiveCorp (NASDAQ:IACI).
“A long time and valued corporate citizen in Florida, PRC’s announcement today shows its ongoing commitment to the Sunshine State,” said Governor Jeb Bush. “PRC’s decision to expand in Putnam County, adding 430 new jobs in this rural employment market significantly benefits the community and its economy. I am pleased my office could assist in bringing this value-added project to rural Northeast Florida, and I wish PRC every continued success from its newest base in Palatka.” PRC manages customer relationships for some of the world’s leading corporations. The Company employs nearly 10,000 Customer Associates worldwide, and qualifies as one of Florida’s Top 20 Largest Employers. “PRC’s goal is to continue to add value to our client relationships by supporting their customers with the best team possible, a team that can turn daily customer communications into strategic opportunities for our clients,” commented John G. Hall, PRC CEO. “We chose Palatka primarily because of the strong talent available that matches our business needs. The team looks forward to instilling our customer-centric culture into this location, and we are confident that our newest clients serviced in Palatka will quickly realize the benefits that this group will offer.” “We are extremely pleased and happy on behalf of our citizens about PRC’s decision to locate a major contact center here in Putnam County,” said Putnam County Commission Chairman Kevin Durscher. “We look forward to a productive working relationship with PRC.” The Governor’s Office of Tourism, Trade and Economic Development worked closely with the Putnam County Chamber of Commerce, the Board of County Commissioners of Putnam County, and Enterprise Florida, Inc., to bring this project to Northwest Florida. “We are excited about the job creation potential for Palatka and Putnam County that is represented by PRC’s locating in the Putnam County Business Park,” said Chamber of Commerce President Wes Larson. “We appreciate the assistance of the Governor’s office in helping make this location decision a reality.” About PRC
PRC manages customer relationships for some of the world's leading corporations. With over 20 years of experience, PRC is an outsourced provider of solutions that support customer communications via the telephone, email, web, and IVR, each fully integrated to maximize service and quality. The Company's domestic operations include two subsidiaries: Access Direct, a business-to-consumer customer acquisition company and Hancock Information Group, a business-to-business sales process outsourcing company. Internationally, PRC offers its services in voice and web-enabled centers in the Dominican Republic, India, and the Philippines. PRC's clients include Expedia, Hotels.com, Match.com, British Airways, DIRECTV, FedEx, AARP and HSN. Headquartered in Ft. Lauderdale, Florida, the Company employs nearly 10,000 Customer Care Associates worldwide. For more information, visit www.prcnet.com. Media Contact:
Alicia Miyares
PRC
954.693.4461 |
