| Customer Care Consultant |
|
|
| Job Type |
Full-time |
|
|
| Location |
Florida |
|
|
| Center Location |
Palatka
7220 PRC Way
Palatka,
FL
32177
|
|
| Job Description |
LEARN. GROW. ENJOY......BE PRC
A job at PRC is a job you'll love. You will not only be getting competitive pay and a flexible schedule but there are a number of benefits including medical, dental, vision and life insurance as well as 401K, pet insurance and paid training. Join a proven leader in the customer care industry.
Come to Where you can DISCOVER STABILITY AND ENJOY SUCCESS!
Your professional development is our number one priority. That's why our Team Leaders don't just manage - they mentor. Join a proven leader in the customer care industry. Come to where you belong.
Customer Care Consultants
Summary: To serve as the main source of contact, providing excellent customer service to customers. Customer Service Representatives will be able to anticipate the customer’s needs and resolve the majority of the customer’s issues.
Position Objective: Responsible for utilizing customer service to: identify consumer needs, provide prompt resolution to inquires and follow through on all calls with customers. Communicate with each customer in a clear and concise manner, handling every call professionally.
Educational Requirements:
¨ High School Diploma or GED required
¨ College preferred
Professional Experience / Qualifications:
¨ 1-2 years customer service experience (some phone required)
¨ Customer service oriented (demonstrated skills)
¨ Excellent oral and written communication skills
¨ Mental Acuity
¨ Technical Experience desired
¨ Ability to use phone system
¨ Ability to use the computer system
¨ Knowledge of product and procedures
¨ Ability to use the computer system
¨ Strong listening/comprehension skills
¨ Patience
¨ Empathetic
¨ Able to tolerate large volume of complaint oriented calls
¨ Conversational
¨ Confident
¨ Assertive
¨ Demonstrate a positive attitude
¨ Strong interpersonal skills
¨ Able to knowledgeably handle large volume of calls, providing excellent service to each caller.
Requirements
Educational Requirements:
¨ High School Diploma or GED required
¨ College preferred
Professional Experience / Qualifications:
¨ 1-2 years customer service experience (some phone required)
¨ Customer service oriented (demonstrated skills)
¨ Excellent oral and written communication skills
¨ Mental Acuity
¨ Technical Experience desired
¨ Ability to use phone system
¨ Ability to use the computer system
¨ Knowledge of product and procedures
¨ Ability to use the computer system
¨ Strong listening/comprehension skills
¨ Patience
¨ Empathetic
¨ Able to tolerate large volume of complaint oriented calls
¨ Conversational
¨ Confident
¨ Assertive
¨ Demonstrate a positive attitude
¨ Strong interpersonal skills
¨ Able to knowledgeably handle large volume of calls, providing excellent service to each caller
Learn why we’re an employer of choice for thousands of people. We offer you a unique opportunity to grow your career in a professional environment.
Be part of an amazing team that cares for your needs and gives you the ability to grow. Come on out and apply for a great job with the new PRC located Palatka, FL. Call us today 386.326.5030
D/V/F/M EOE |
|
|
| Email Resume To |
palatkajobs@prcnet.com |
|
| Contact Info |
Contact Phone: 386.326.5030
Contact Email: palatkajobs@prcnet.com
|
|
|
|
| Go back to last page |
