Alorica Employee Testimonials
Just as we build enduring partnerships with our clients, Alorica also takes great pride in building lasting relationships with our employees. When they first walk through our call center doors, our agents begin a life-changing journey of self-discovery and growth. Alorica offers a stimulating, interactive work environment where opportunities for advancement abound, resulting in an exceptionally low turnover rate and above-average employee satisfaction levels. Nurtured by a strong management team, supportive co-workers and ongoing education and training, each employee is encouraged to challenge their abilities and achieve their personal and professional potential.
Mesha Harris, Technical Service Representative, Tulsa (Eastgate), Oklahoma
"I have enjoyed Alorica since the first day of training. It has given me the experience I need to help my customers. As technology is changing, we need to keep up with the change and more or less inform our customers, plus I love anything techy which makes it easier to learn. I have great support from my team manager and team. We all stick together! I love my job!!!"
Matthew Peterson, Team Manager, Topeka, Kansas
"My Alorica experience has been an overwhelmingly positive one, allowing me to not only increase my own performance, but to help others to develop & grow, both in a workplace setting and personally as well. Alorica has helped me achieve many of my professional goals, and honed skills I didn't even know I had. It's been a great experience overall..."
Kandi-Lea Council, Trainer, Tulsa (Citiplex), Oklahoma
"'A strong foundation for professional development:' this phrase found in the Alorica employee handbook has been a formative throughout my career at Alorica. These words have proved true for me and many of my co-workers. I have built a resume, learned valuable lessons for the work place, developed as an employee, and have had numerous opportunities for growth and development."
Cindy Edenhofer, QA Analyst, Terre, Haute, Indiana
"Alorica; it's fun, it's different, and it's everchanging.
Since I started (a little over 2 years ago) I have been an agent, Performance Coach, Team Lead, and now a Quality Analyst. Opportunities of 'moving up' are always available and attainable if you care enough to show up & do your job right. I have never said this about previous employers, but "Love my job!"
Violet Caro, Customer Service Representative, El Paso, Texas
"Alorica is a great place to work, not only becasue of the great advancement opportunities, but the atmosphere is a wonderful friendly environment. Alorica offers us, the agents, the ability to participate in different ventures, such as the TM training program and also allows our agents to be involved with our community through fundraising activities. A special place where our agents get their rightful recognition for their performance and great work. All in all a great place to work!"
Tracy White, Human Resource Admin, Topeka, Kansas
"I am a prime example of the oportunity available here at Alorica, Inc. I started as an agent in September of 2008 where I ranked among the top 20 in performance during my time on the phone. I was promoted to Trainer a year later bringing the knowledge I had gained about customer service to the classroom. I have recently moved up to the HR department. Alorica, Inc. has a strong belief of promoting from within and with that belief I look forward to the opportunities available to me in the future. I could not recommend a better place of employment. Thank you Alorica!"
Runel Luna, Customer Interaction Specialist, Philippines
"I have been with Alorica Philippines for almost 4 years now. Joining Alorica has been one of the best decisions of my life! I am not only surrounded by brilliant, friendly and talented people, but there are so many opportunities for me to develop myself by exploring and finding my passion or perfecting the skill. I truly enjoy every moment and experience I've had here at Alorica Philippines… What separates Alorica Philippines from the rest is it allows you to really create your own career path and pursue your passion, while still providing a fun and supportive atmosphere."
William Lower, Operations Manager, Terre Haute, Indiana
"Alorica is a good place to work---Working with good people and watching people grow in their positions---I have been here since we opened and have been impressed with the number of folks we have promoted from within."
Ralph Biñas, Team Manager, Philippines
"I paddle my way to work on a skateboard because of my deformed feet. Alorica has not only given me the chance to rise above this disability, it has also recognized my potential to lead. I now manage a talented team of tech support representatives in one of our technical accounts."
William “Bill” Wilson, Customer Service Representative, Fort Myers, Florida
"I have enjoyed working for Alorica because the sense of accomplishment you feel when your able to help a member. The ongoing training is great and keeps you up to date with the latest products. The opportunities for advancement within the company are numerous."
Jason Cox, Team Manager, Tulsa (Eastgate), Oklahoma
"Alorica has been my home for the past 5 years. I love being able to come to work and feel valued. Being a manager, I love helping everyone and giving value to others is something I take pride in. Alorica makes me feel successful."
Nicholas Kutch, Team Manager, Terre, Haute, Indiana
"Before working for Alorica I had ten different jobs where there was no type of advancement or any one that could see my potential. At Alorica I have had many advancement oppurtunities becoming a Trainer and now a Team Manager. Alorica sees the potential in people where others have not and give this oppurtunity to the people that work for Alorica."