Leadership Team

Over 100 Years of Call Center Industry Expertise

At PRC, we take great pride in the caliber of our executive team. Our corporate leaders, responsible for managing the strategic direction and daily operations of our organization, possess over 100 years of collective experience in the call center and Business Process Outsourcing (BPO) industry. Their uncommon vision and depth of expertise are what enables us to provide the world-class services our clients have come to expect. 

Thumb_Steve Richards  

Steven K. Richards

Chief Executive Officer 

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Thumb_Tom Garrett  

Thomas L. Garrett

Chief Financial Officer & Vice-President

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Thumb_Sean Minter  

Sean Minter

Chief Operations Officer & Chief Information Technology Officer

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Thumb_Greg Carr  

Gregory M. Carr

Senior Vice President, Sales & Marketing

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Thumb_Mabel Rodriguez  

Mabel M. Rodriguez

Senior Vice President, Client Services

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Thumb_William Porpiglia  

William (Bill) Porpiglia

Senior Vice President, Client Services

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Thumb_Bob Wren  

Bob Wren

Senior Vice President, Corporate Administration

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Thumb_Norm DePalantino  

Norman DePalantino

Vice President, International Operations

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Learn More About Our Contact Management Solutions – Contact PRC Today

PRC’s outsourced contact management and call center services can be tailored to fit the unique needs of your business. For more information on how we can help you maximize the value of your customer relationships, please contact us at 888-CALL-PRC (888-225-5772).