PRC Named Medalist Winner of MVP Quality Award
Company Recognized by CIS Magazine for Its Commitment to Outstanding Service
Ft. Lauderdale, February 26, 2010 - PRC, LLC (www.prcnet.com), one of the premier providers of outsourced customer contact management services, announced today that it has been named a medalist winner in the 16th annual MVP Quality Awards. The award is bestowed by Customer Interaction Solutions (CIS) magazine, a publication that covers the call center and teleservices industry.
“It is a thrill and an honor to receive the MVP Quality Award this year,” says Steve Richards, CEO of PRC. “Upholding a customer delivery standard of excellence has always been a focal point for PRC. Quality assurance is not only part of our business operations; it is embedded in our corporate culture. Each day, we are focused on implementing technologies, processes and solutions that enhance the value of our customer interactions and maximize our clients’ return on investment.”
Through its MVP Quality Award program, CIS Magazine honors a group of select companies that have demonstrated a commitment to maintaining high ethical standards, rigorous quality assurance policies and outstanding customer service.
Judith Rodriguez, Vice President of Client Delivery for PRC, says, “For our current clients, it affirms that they have chosen the right provider for their outsourcing needs. For PRC prospects, the MVP Quality Award highlights our dedication to world-class service delivery.”
Richards adds, “Although we are proud of this recognition, PRC is not a company to rest on its laurels. Our quality processes, which are supported by our employees and management and driven by the expectations of our clients, are being improved upon all the time.”
CIS Magazine is published by the Technology Marketing Corporation (TMC), a global business-to-business and integrated marketing media company. TMC is considered to be the world's primary news and information resource for the communications and technology fields.
About PRC
PRC is an outsourced Business Solutions Provider globally delivering Customer Management and Sales and Marketing services on behalf of leading brands. With over 25 years of experience, PRC delivers solutions that support communications to target, acquire, grow, retain and develop customer relationships that deliver a positive return on their clients' investment. Headquartered in Ft. Lauderdale, Florida, the Company supports clients worldwide through its global network of centers. PRC is privately held.
Media Contact:
David L. Wylie
PRC Communications Manager
David.wylie@prcnet.com
954-693-4444 (Media Hotline)